CrickeXProTerms & Conditions – Complete Guide

1 General Terms

These Terms & Conditions crickexpro (https://crickexpro.app) and applies to all its services. It constitutes a legally binding agreement between you and crickexpro.

Crickexpro is an internationally licensed online gaming and Sports Betting platform. We are committed to transparency, security, and fair gameplay at all times.

• Crickexpro reserves the right to modify these terms at any time.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Although these Terms are published in Bengali, the English version shall prevail in the event of any international legal dispute.
• Crickexpro's services are available only in jurisdictions where online gaming is legally permitted.

2 Account Registration

crickexproTo open an account on , the following conditions must be met:

Eligibility Requirements

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country where you reside.
• No individual may open more than one account.
• Your account must be registered in your own name — not on behalf of someone else or under a false identity.

Registration Process

• You must provide accurate and complete information at the time of registration.
• Mobile number or email verification is required.
• A national ID card or passport must be submitted for KYC (Know Your Customer) verification.
• Providing false information will result in immediate account closure.

Account Security

Keep your password and login credentials strictly confidential. crickexpro will never ask for your password via email or phone. If you suspect any unauthorized access to your account, contact our support team immediately.

3 Financial Transactions

Deposit

crickexproDeposits can be made via bKash, Nagad, Rocket, and DBBL Net Banking. Deposit rules:

• Minimum deposit amount: ৳200
• The maximum daily deposit limit is determined by your account verification level.
• Deposits are typically credited to your account within 5 minutes.
• Deposits made through third parties are strictly prohibited.

Withdrawal

• KYC verification must be completed before making a withdrawal.
• Minimum withdrawal amount: ৳500
• Withdrawals are typically processed within 5–30 minutes.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be held if bonus requirements have not been met.

Failed Transactions

If a transaction fails or funds are deducted but do not appear in your account, contact our support team immediately with the transaction ID. crickexpro will do its best to resolve the issue within 48 hours.

4 Bonuses & Promotions

crickexproPlease read the following terms carefully before claiming any bonus or promotional offer from:

Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• The wagering requirement for the welcome bonus is 20–30 times the bonus amount.
• Withdrawals are not permitted until wagering requirements have been fully met.
• The claim period for bonuses varies depending on the specific promotion.

Cashback & Reload Bonuses

• Weekly cashback offers are available for regular players.
• Cashback is calculated based on net losses.
• Reload bonus terms are announced separately.

Bonus Cancellation

Crickexpro reserves the right to cancel any bonus at any time without prior notice, particularly if there is evidence of system abuse or breach of terms.

5 Gaming Rules

crickexproAll games on are governed by specific rules. If you have any concerns about a game outcome, please contact our support team.

Sports Betting Rules

• Bets cannot be cancelled once placed, unless crickexpro voids them due to an error in the odds offered.
• Bets can be placed before a match begins or within the live betting window.
• Bets will be refunded if a match is abandoned or postponed.
• Bets placed before odds change will be settled at the original odds.

Casino Game Rules

• RTP (Return to Player) information for all casino games is available on each game's page.
• If a game is interrupted due to a technical error, the session will be voided and your stake will be refunded.
• The dealer's decision is final in Live Casino.

6 Prohibited Activities

The following activities crickexproare strictly prohibited on this platform. Violations may result in account closure and forfeiture of funds:

• Creating multiple accounts or using another person's account.
• Misuse of the bonus system or engaging in arbitrage betting.
• Using computer bots, scripts, or automated software.
• Participating in match fixing or any form of sports manipulation.
• Exploiting any platform vulnerability or bug for personal gain.
• Using your account for money laundering or any other illegal financial activity.
• Harassing or intimidating other players or staff.

7 Privacy & Data

crickexpro places the highest priority on protecting your personal information. Our data usage policy:

• Your information will be used solely for service delivery, KYC verification, and legal compliance.
• Your information will never be sold to third parties.
• Information may be disclosed to authorities if required for a legal investigation.
• For more details, visit our Privacy Policy Read.

8 Account Closure

Closed by You

You may request to close your account at any time by emailing our support team. Please withdraw any remaining funds before the account is closed.

Closed by crickexpro

Crickexpro may close or suspend an account under the following circumstances:

• Violation of Terms & Conditions.
• Failure to complete KYC verification or providing false information.
• Extended inactivity (more than 12 months).
• By order of a court or regulatory authority.

9 Limitation of Liability

crickexpro accepts no liability for the following:

• If a game or bet is lost due to an internet disconnection or device malfunction.
• If a transaction is delayed due to an error on the part of a third-party payment provider.
• If your account credentials are compromised and unauthorized access occurs.
• If service is disrupted due to force majeure events such as natural disasters or cyberattacks.

Crickexpro always strives to keep the platform running 24/7 without interruption, but 100% uptime cannot be guaranteed.

10 Changes & Updates

crickexpro reserves the right to update these Terms & Conditions at any time. For significant changes:

• Notice will be sent to your registered email or via SMS.
• The update date will be published on the website.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.

11 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We will work to resolve it within 72 hours.

• If the issue cannot be resolved through support, it will be escalated to senior management.
• Disputes may also be resolved through an independent third-party arbitration process.
• Crickexpro's decision shall be considered final in the absence of specific evidence to the contrary.

12 Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@crickexpro.app
• Live Chat: Click the chat button in the bottom-right corner of the website.
• Time: 24 hours a day, 7 days a week.